Refund policy

RETURN & REFUND POLICY

All sales are final.

Due to the nature of our products, we do not accept returns, exchanges, or cancellations after an order has been placed.

Please review all product descriptions, sizes, colors, and specifications carefully before purchasing.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at stephaniesteelebk@gmail.com.

To process your claim, please provide:

• Your order number
• Photos of the item received
• Photos of any damage

Once reviewed, we may offer a replacement, store credit, or refund.

NON-RETURNABLE ITEMS

For hygiene, health, personal care, baby care, and personal-use products, all sales are final and cannot be returned once delivered.

CONTACT US

For questions regarding your order, please contact:
stephaniesteelebk@gmail.com